To get you started validating and testing your solution, we have put together a few exsamples on how to write a good question.

A. Simple Click Test - Visualize where users click

Task: "Where would you click to log in to your profile?"
Question: How easy was it to find?
Type: Rating


B. App Onboarding Test - Optimize your introduction

Task: You have heard about a new app for your business area and you have just downloaded it from the app store. Now try to go through the introduction screens.
Question: What would you expect to be able to do in this app?
Type: Free response


C. Navigation Test - Evaluate how users use your menus

Task: Imagine you are shopping for a new your product .. Try to find that product via the website’s menu
Question: Please choose the statements you agree with
Type: Multiple Choice + Let the tester add a comment in addition
-The naming of the categories is easy to understand
-It is easy to get an overview of all the categories
-The menus are easy to interact with


D. Purchase Flow Test – Find barriers in your checkout

Task: Imagine you are shopping online and you have already added a few products to the website’s basket. Try to complete that purchase
Question: Did you have any difficulties in completing the purchase? (Please specify here if so)
Type: Free response


E. Sign Up Flow Test – Evaluate how easy your sign up is

Task: "Try to sign up for at newsletter on this website"
Question: How easy was it to sign up?
Type: Rating


F. Support Test - Evaluate how users value your options

Task: "Where would you go to get in contact with support?
Question: Please choose the statements you agree with
Type: Multiple Choice + Let the tester add a comment in addition
-It is easy to overview the support options
-There’s a support option that suits my taste
-I feel that this company is eager to help me


G. Customer Experience Benchmark - Ask the ultimate question with Net Promoter Score

Task: Imagine you are shopping for a new your product ... Try to buy that product on this website
Question: How likely is it that you would recommend your brand to a friend or colleague?
Type: NPS


Next up: Customize the test flow

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TestLab is now Preely!
As we strengthen and expand our platform, we have changed our name to Preely. Testing remains at the heart of what we do, and we're happy to continue providing our service in 2018.
Happy testing!
Team Preely
👍